Digital Strategy Meets Executive Clarity
Explore expert insights, columns, podcast episodes, and research designed to help business leaders make smarter decisions and accelerate enterprise transformation.
Media Recognitions
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20 Ways Executives Ignore Leadership Challenges—And Why It’s Risky
From hybrid schedules and technology shifts to growing employee concerns around purpose, trust and well-being, workplace expectations are changing in myriad ways that directly affect how leaders operate. In response, some executive leaders are staying heads-down, focused on day-to-day demands,…
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15 Ways Professional Coaching Can Drive Revenue Growth And ROI
Professional coaching engagements can lead to more than just shifts in mindset; they can also create measurable financial results. By investing in coaching for their organizations, leaders can unlock leadership potential, improve team performance and discover new avenues for increasing…
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20 Traits That Make A Professional Stand Out For Promotion
Being good at your job can lead to a promotion, but it’s far from the only factor leaders consider before making that call. You also have to demonstrate qualities that inspire confidence, trust and long-term leadership potential. Those who rise…
Podcasts
From The Nav Thethi Show
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Featured on DIGI Magazine – The Cover Story
I got featured on the cover of DIGI magazine’s very first edition in this month of October 2022. This happened after I worked with DigitalConfex at an event where I talked about “Transformation of Digital Landscape” and addressed several questions around data-centricity, voice of customer,…
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Panel Speaker at #DMWF North America
Conference: #DMWF North America 2022 (Digital Marketing World Forum) Date: October 5, 2022 Location: Santa Clara Convention Center Discussion Topic – Exploring the importance of customer-centric approaches to strategies in marketing and remaining relevant to your customers Other Panel Speakers: https://www.digitalmarketing-conference.com/northamerica/
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Put Your Things Together for an Awesome Customer Experience
Great CX requires customer-centricity in business processes and a lot of great data-driven execution. “Customer Experience Is Today’s Business Benchmark,” as per Forbes. The art of crafting an awesome customer experience relies mainly on the three touchpoints of the customer journey: people, process and technology. In…
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An ode to the CXO by Nav Thethi
The CXO is the most crucial role within an organization. When unifying customer, employee, and product data, how can CXOs ensure that companies are taking these insights at face value – not just hearing what they want to hear? We also dig into the future…
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Panel speaker at Digital Confex conference – Beyond Digital
Conference: Beyond DigitalDate: August 30-31 5, 2022 Topic: Transformation of Digital Landscape – Focus on Your AudienceSocial Media and transformation of the digital marketing landscape. Other Panel Speakers:
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Struggling Through Your Digital Transformation? Prioritize Employees
Customer experience is a driving factor which is not possible to achieve without equally strong employee experience. When it comes to change in society, business, or culture, there’s always been a resistance. It causes businesses to stay behind the rest. Well, change is the only…
